SHIPPING & RETURNS
Shipping Policy
Shipping charges for your order will be calculated and displayed at checkout.
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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
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Dawg Trainer LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Dawg Trainer LLC is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country.
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Return & Exchange Policy
All Sales Of The Dawg Trainer Are Final.
However, we will exchange your Dawg Trainer if it is damaged in transit. To be eligible for an exchange, you have to email us at info@dawgtrainer.net to alert us of the damage and then ship your damaged Dawg Trainer back to us. Once we receive your Dawg Trainer, we will mail you a replacement, if available.